Return Policy

  • Return requests must be submitted within 30 days of receipt.
  • A copy of the invoice will need to be included with the return.
  • Parts must be resalable and in the original packaging.
  • We do not accept used/installed or electrical parts back. 
  • All Cores returned for refund must be in the original carton, must be assembled, and must be drained of all fluids.
  • We offer a "NO FAULT" core return policy on all Engines and Transmission assemblies.
  • You are responsible for all shipping cost on core returns.
  • Returns may be subject to a 20% restocking fee, and/or a deduction for outgoing shipping in order to offset shipping costs, labor, supply costs, and special order fees from Mopar. 
  • Refunds for returns or cores will be process and credited within 24 to 48 business hours after we received the part back.
  • Refunds can take up to 3-5 business days to post the credit to your PayPal account or credit card.
  • We reserve the right to refuse and return any parts we find have been used, installed, or that do not meet the above criteria.
  • If you have questions or need assistance with your return, call us at 1-888-823-6349 or you may email customer service at .
  • We must be contacted within 5 days of you receiving your order to prevent you being charged freight both ways. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We are not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

Warranty Policy

  • If parts are defective, you have to notify us within two weeks of receipt to inquire about our warranty process.
  • Warranty parts are only offered to customers with zero restrictions on their vehicle.
  • Restrictions include; salvage, flood, total loss vehicles, or anything that falls into this similar category. 
  • Customer is responsible for the cost of the return shipping of the defective item, and we will cover the cost of the replacement item back to you.


Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer, a fee of 15% may be deducted from the refund.